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The right people, in the right roles, with clear expectations.

Staffing is where most organisations feel the pressure first. I help you get the structure, the paperwork and the processes right, so managers can manage and problems are dealt with fairly.

Sound familiar?

The problems I’m usually called in for.

  • Nobody is quite sure who is responsible for what
  • Contracts and job descriptions are missing or out of date
  • Policies were copied from a template years ago
  • Recruitment is slow and the wrong people keep getting through
  • Performance problems are avoided rather than handled
  • You need to restructure and want to do it properly

What I do

Take one piece or all of it. Every engagement starts with a free consultation.

Structure and roles

Organisation charts, job descriptions and clear line management.

Recruitment and onboarding

Adverts, interviews, checks and a proper first few weeks for new starters.

Contracts and policies

Contracts, a staff handbook and policies that fit the size and type of organisation you are.

Performance and difficult conversations

Fair, documented processes, and support for managers through the hard conversations.

Restructures

Planned carefully, consulted on properly and communicated well.

Volunteers

Recruiting, training, recording and keeping volunteers, for organisations that rely on them.

For employment tribunals or complex legal disputes, I work alongside your employment solicitor.

Example

Hatzola

Volunteer emergency medical service

A volunteer ambulance service that needed to operate to the standard of a CQC-registered provider.

As Director of Operations I’ve led CQC registration and compliance, HR and volunteer management, finance, fundraising and trustee relations.

Harry Abenson, smiling, in a navy jumper outdoors

Tell me what’s stuck.

Book a free consultation. We’ll sit down, look at where things stand and talk through where I can make a real difference. No obligation and no sales pitch. If I’m not the right fit, I’ll tell you.